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Refund Policy

We aim to provide you with valuable learning experiences. Please review our refund policy below:

1. General Refund Policy:

  • Digital Products:
    • All sales of digital products, including our online employee training program, are final. Due to the nature of digital products, we do not offer refunds once access has been granted to the course.

2. Pre-Order Refund Policy:

  • Pre-Order Cancellations and Refunds:
    • Pre-orders are non-refundable once placed. By placing a pre-order, you acknowledge and agree to this no-refund policy.
    • Exception: If the course launch is delayed by more than 30 days from the original estimated launch date, you may request a refund.
    • Refunds, if applicable, will be processed within 14 days from the date of the request.

3. No Refunds Policy:

  • All Sales Are Final:
    • Once a purchase is made and access is granted to the course, it is non-refundable. This applies to both pre-orders and normal orders.
    • Access is granted via unique logins for each employee. Once an employee's log-in setup is complete, the course is no longer refundable.

4. Affiliate Link Sign-Ups:

  • Partial Refunds for Affiliate Sign-Ups:
    • If you signed up through an affiliate link and request a refund, only a partial refund may be provided if commissions have already been paid to the affiliate. The partial refund amount will be the total purchase price minus the commission paid.

5. Additional Terms:

  • Access and Completion Tracking:

    • Access to the course is granted via unique logins for each employee. Once an employee's log-in setup is complete, the course is no longer refundable.
  • Processing Time for Refunds:

    • If a refund is applicable under the pre-order exception, it will be processed within 14 days from the date of the refund request.
  • Changes to the Refund Policy:

    • We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

6. Contact Us:

  • If you have any questions or concerns regarding our refund policy, please contact us atΒ [email protected].
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