How your company operates and what matters most to you
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Question 1 of 14
Company Name
Question 2 of 14
In 1 to 2 sentences, how would you describe your company culture?
Question 3 of 14
What matters most to you when it comes to your crews and job performance?
Question 4 of 14
If a new installer only remembered one thing about how your company operates, what would you want that one thing to be?
Question 5 of 14
List 3 non-negotiables every installer must follow.
Question 6 of 14
How should installers interact with customers on-site, and what should they avoid saying or doing?
Question 7 of 14
Who is allowed to discuss pricing, changes, or additional work with the customer?
Question 8 of 14
What does professional behavior at a customer’s home mean to you?
Question 9 of 14
What are installers expected to wear each day?
Question 10 of 14
Are there any appearance or uniform standards that must be followed?
Question 11 of 14
What should the finished job feel like from the customer’s perspective?
Question 12 of 14
What would make you proud of how your crew represented your company on a job?
Question 13 of 14
What do you want new hires to understand about your company on day one?
Question 14 of 14
What values, standards, or expectations should be emphasized immediately?